Shipping & Returns

Shipping

All orders are shipped via the USPS Priority Mail. The cost of shipping within the continental United States is included in our prices. 

We try to process and ship your order the day we receive it, but at times it will take one or two business days from receipt of your order for us to process and ship. We will email you a confirmation along with your tracking number and a link to the USPS website once your order is shipped. By entering your tracking number at the linked site you will be able to follow your order and see when you should expect delivery.

Please contact us if you have special requirements, such as expedited shipping, international shipping or if you prefer to use another carrier.

Returns and Exchanges

We offer Returns & Exchanges on all orders.

Please note any Return or Exchange request must be made within 30 days of receiving your order.

To be eligible for Return or Exchange, your item must be returned to and received by us unused, unworn, unwashed, and in the same condition as you received it.

Please contact us with your order number and reason for returning the item(s) here
No order will be refunded unless you contact us first. Please do not send anything before contacting us.

Once we receive your return or exchange we will email confirmation and process your refund or exchange.

Refunds may take 3-7 days to process, but normally take no longer than 3 days.

For Exchanges please allow an extra day or two above our normal ship time.

Exchanges are subject to availability.

Shipping charges are not refundable unless you are returning a defective item and do not want a replacement.  


Returns and Exchanges will be shipped to:

Smiling Press Apparel Co.
195 Route 6A Unit 4
Orleans, MA 02653